OIG Video Series – Effective Compliance Program Development
The Office of Inspector General (“OIG”) has released a series of videos relating to compliance issues. Recent videos cover compliance program/type and basic elements of compliance programs. Access OIG Compliance Videos
Recent OIG advice includes:
- Foster a culture of compliance
- Devote adequate resources to compliance
- Create useful policies and procedures
- Train your staff
- Offer training often
- Be creative with training to foster interest
- Stay current on compliance issues
- Promote communication
- Be visible within your organization
- Communicate the hotline
- Communicate and reinforce non-retaliation for making complaints
- Take appropriate corrective action
- Team approach to investigations
- Investigate to resolution
- Create appropriate corrective action
- Use results to improve compliance process
- Conduct regular audits
- Determine risk areas
- Coding
- Contracts
- Quality of care
- Review compliance program regularly