OIG Compliance Program Video Series

OIG Video Series – Effective Compliance Program Development

The Office of Inspector General (“OIG”) has released a series of videos relating to compliance issues.  Recent videos cover compliance program/type and basic elements of compliance programs.  Access OIG Compliance Videos

Recent OIG advice includes:

  • Foster a culture of compliance
  • Devote adequate resources to compliance
  • Create useful policies and procedures
  • Train your staff
    • Offer training often
    • Be creative with training to foster interest
    • Stay current on compliance issues
    • Promote communication
      • Be visible within your organization
      • Communicate the hotline
      • Communicate and reinforce non-retaliation for making complaints
      • Take appropriate corrective action
  • Team approach to investigations
    • Investigate to resolution
    • Create appropriate corrective action
    • Use results to improve compliance process
  • Conduct regular audits
  • Determine risk areas
    • Coding
    • Contracts
    • Quality of care
    • Review compliance program regularly

 Access OIG Compliance Videos